Shopify Disaster recovery plan

Regardless of how big or little your Shopify business is, no eCommerce brand is immune to a disaster. There’s no doubt that companies should be prepared for every eventuality and have in place methods to minimize damage if something terrible were to happen.

Following the loss of inventory, hardware failure, or a significant cyber-attack, businesses must have strategies in place to recover.

Incidents like these can have a significant impact on revenue, furious clients, and irreparable harm to a business’s reputation. Recovery time affects the severity of the impact, so having a solid strategy in place to prevent your company’s reputation from being irreparable is critical.

Table of Contents

What is a Shopify Disaster Recovery Plan?

A Shopify disaster recovery plan is a detailed document that explains how to respond to unexpected events and maintain shopify business continuity in the event of an emergency.

A plan may be prepared with as many or as few steps as necessary, and it will generally contain all of the required activities, personnel assignments, and a well-defined ultimate goal. Employees should be able to grasp and implement the plan easily, and it should be tailored to their unique requirements.

Without a solid strategy in place, companies run the danger of losing valuable data, being unable to continue selling to their clients, and delivering the correct products on time.

The capacity to put the plan into action quickly and effectively is critical in protecting your assets and ensuring that a firm is never permanently harmed.

What are the Benefits of a Shopify Disaster Recovery Plan?

The most apparent advantage of having a viable disaster recovery plan is business continuity.

Knowing for certain that your Shopify company can continue functioning in the event of a crisis and remain stable will be critical to its future development.

There are several additional advantages that you might not think about at first:

1) Cost-efficiency

The longer an eCommerce firm is unable to move items, the more likely it is for financial losses.

Saving money in the long term may be possible via cutting-edge technology and software modifications, as well as a comprehensive strategy.

2) Customer Retention

Consumers have high expectations for the places they shop, and unforeseen downtime or failures will not be tolerated. Shopify professionals must maintain a high degree of service and keep their operations operating smoothly in order to meet the demands of their lofty objectives. A little IT problem, for example, might brand a company as untrustworthy and unprofitable.

3) Edge Over Competitors

Following a catastrophe, being able to get your company back up and running swiftly will go a long way towards demonstrating that you’re the greatest in your industry.

Consumers want to know they are buying from a reputable business, and businesses that have demonstrated their dependability are more likely to be trusted.

How to Create a Shopify Disaster Recovery Plan for Your Business

Understanding the typical components of a disaster recovery plan may help your business navigate unexpected potholes.

To begin, you’ll need to:

Step#1- List and Categorise Critical Functions

The following are the most important tasks for an eCommerce company’s day-to-day operations. For example, supply chains may come to a crashing halt, inventory thievery might occur, and sales sites may go down at any moment, causing the company’s operation to grind to a halt.

Take some time to inventory all of the possible calamities and consequences that may occur as a result of them, in order to better understand how you’ll recover and what resources you’ll require to cope. Assume everything will go wrong at some point, and plan for every possibility.

Step#2- Draft a Plan

Consider the several critical activities you’ve listed and the procedures to follow in the event of a catastrophe before proceeding. You’ll need to work with your IT staff to figure out how you’ll recover from unexpected issues and integrate them into a companywide strategy.

Step#3 – Present your Plan and Get Feedback

On its first draft, no plan is perfect. Realize what you can accomplish and make certain the strategy accounts for employee ideas and suggestions. It will take time and a lot of fine-tuning to perfect a solid approach for avoiding catastrophes.

Step#4 – Review your Backup Options

Many of the steps in the plan will describe what to do if a major loss of information were to occur. That is why it’s critical to maintain a backup with physical, virtual, or cloud-based disaster recoveries software like Goshu Backup and Recovery App.

The company’s most up-to-date financial statements, tax records, inventory records, and a current list of all existing and former employees are just a few of the papers that Shopify firms typically keep backed up.

You may be saving the company money, protecting the servers, and reducing any downtime in an emergency by evaluating your present backup choices.

Step#5 – Create a Disaster Recovery Team

Having a cohesive team that will develop and implement the strategy, as well as maintains it, is critical to ensuring that it is never lost or forgotten.

The team will be the ones who are contacted in the event of a crisis and know how to reduce each danger to the firm.

However, all employees should be informed and aware of the disaster recovery plan’s significance. It will be a good idea to include test runs of potential calamities during training days and new employee debuts.

Keep track of their progress and plan for the worst.

To ensure that the recovery team is capable of executing any contingency plans, keep in touch with high-level managers and the disaster recovery team on a regular basis to assess the plan’s effectiveness and update as needed.



In the event of a disaster, Shopify offers backups for their whole platform as well as every account on it in order to recover from any damage. The backups are regularly updated.

In the event of a catastrophe, such as a flood or a cyberattack by hackers, Shopify’s goal is to restore the complete Shopify platform in order to continue providing service. Although occurrences like these are unusual, Shopify makes certain that it is ready in the event of one.

It’s essential for merchants to know that the Shopify business continuity backup cannot be used to restore data from a merchant’s personal store, which is critical information for them to grasp.

Keep in mind that, however, backup covers the data of all 800,000 Shopify-based companies. It’s not set up in a manner that Shopify employees can choose whatever information they want to recover.

If you’re among the millions of Shopify users who have experienced data loss, there are a few things to watch out for. Here are three examples of how you might inadvertently delete crucial information from your Shopify store:

You inadvertently deleted a blog post, a page, or a product using your store’s administration panel. A hacker with access to your store deletes critical information from your accounts with the intention of causing problems.

As a result of a third-party app that you have installed, unwanted changes are made to your Shopify store. You attempted to import a CSV file into the Shopify store, but one of its fields was incorrect.

If you want to save and access data from your single Shopify store, a collection of files should be sufficient.


Yes, You can use Goshu Backup and Restore App to help you recover erased Shopify data if necessary.


Trying to recover data from Shopify might only cost $7 per month providing There are several alternatives on the internet that can assist you with this.


Shopify provides a lot of leeways when it comes to mistakes. If you use the service for a long enough period of time, you’ll eventually learn how simple it is to make a mistake that can’t be corrected.

Furthermore, if you’ve ever been in such a scenario, you’re certainly aware of how little responsibility the Shopify staff has for any mistakes you make.

There are several ways that website owners can prevent these pitfalls. One of the most common is deleting one product (and no, there is no Undo option for this) to as catastrophic as unintentionally deactivating a complete store layout. What’s going on here? Take a look at the following uses cases to see how it works:

  1. It’s 2:00 a.m. and you mistakenly hit “delete” instead of “duplicate,” leaving your product unpublished… poof… your product has vanished.
  2. You’re bulk updating your things and uploading a CSV with the checkbox selected “replace goods with the same title,” but your CSV is damaged, so all of your product information gets erased.
  3. You pay a bargain-basement price to a nonprofessional developer to fix a minor formatting issue on your About page, and (s)he accidentally overwrites your whole JSON (read: content) files.
  4. You settle on certain labor expenses after working with a marketing representative who is a little irritated. (s)He ultimately opts to erase everything in your company as retaliation.
  5. You install a quasi-app and give it complete access to your device, and… You’ve got it.

Those who have experienced a similar (usually leading to tears, alcohol, and a late-night Shopify help live session) position understand the pain it entails. There are few things that can compare to the feeling of having completely destroyed your company.

It doesn’t help that Shopify isn’t to blame for your financial loss in any manner. Not only that, but they don’t have many if any, methods of assisting you in those circumstances. The overall security of the portal is typically Shopify’s (or any other online store’s) main responsibility.

As a result, Shopify’s primary goal is to maintain the platform’s daily availability and smooth operation. It also aims to guarantee that all data on the platform is secure. So, for example, it doesn’t care about something as specific as your store.

As an online merchant, you are responsible for anything that is related to your store, such as the items you offer, the designs you utilize, or the customer lists you maintain.

The bottom line is that, in the end, everything boils down to this:

You and your ecommerce provider (Shopify) are both responsible for ensuring that your data is secure and readily accessible at all times.

Shopify developed the platform, infrastructure, and disaster recovery. Shopify is located in San Francisco. Because they are in control of their sensitive information, merchants bear sole responsibility for the security of their passwords, client permissions, and third-party app access.

However, even though Shopify maintains a meta of the whole system, the business will not use it to restore any one account to an earlier time.

It should come as no surprise that Shopify does not provide any sort of backup capabilities for your website. To put it another way, they aren’t concerned about it. People are often hesitant to devote time, money, and effort to resolving an issue when there is nothing wrong.


There are several backup services that may back up all of your Shopify data automatically. Goshu Backup and Recovery App takes care of this for you with minimal work.

A business’s disaster recovery plan is critical to avoid losing important data, being unable to continue selling to customers, and providing the proper items on time. It is also crucial to have the ability to execute the plan swiftly and efficiently because it protects your assets and maintains that a company is never permanently damaged.


CEO and co founder of AdNabu. Exploring the intersection of data and marketing

Write A Comment