How to recover lost or damaged shopify data

How to recover lost or damaged shopify data? Shopify is a cloud-based eCommerce platform that has gained popularity among individual users and business owners wanting to switch to a more user-friendly eCommerce solution.

The cloud-based eCommerce platform enables merchants to discover a wide range of options with its development tools, making it an ideal choice for customers that want to operate their own eCommerce store while still taking care of customers and their shops.

The Shopify app is quite flexible when it comes to allowing companies to operate their businesses. The system will allow consumers to effortlessly personalize their store based on their demands and creativity. It has several features, such as Google Analytics functionalities, inventory monitoring, a variety of forms, and more.

The platform, on the other hand, has certain restrictions. You can’t just get back deleted data from your Shopify business, for example. It’s true that it’s so.

There is currently no direct method for restoring Shopify products if they have been deleted in any situation. The only way to get your product back is to keep a local backup of the data.

You may reuse the product by using the Shopify API to recreate it. However, you’ll have to deal with a loss since the product will now have a new Shopify id, as well as missing pictures and metadata unless you save the objects first.

But wait, there’s more We’ve got some good news for you! While Shopify’s disaster recovery backups do not enable the full infrastructure to be restored, there is a method through which you may retrieve your deleted items using Shopify data recovery.

Let’s delve into the definition and how to recover deleted data.

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To put it another way, Shopify data recovery is the process of recreating or restoring previously deleted items by accident. The product restores option, as previously said, permits you to return the product to its original condition before deletion.

Backing up your items is only feasible if you use a local backup. Backing up your store’s products, pages, or themes is similar to having an insurance policy in case anything goes wrong. The primary aim of backing up your products or other store items locally is to reproduce them in their original form. 

However, when recovering Shopify products, local backups can’t guarantee the complete success of the recovery. Why? Because once data corruption occurs (by accident or otherwise), there’s a good chance that a few, if not all, of your items, have been deleted. Alternatively, if your entire servers are destroyed due to data loss, you may suffer a complete wipeout of the data in your store.

Now, here are some of the most common reasons for Shopify’s data corruption that we’ll address in the next stage.



We humans frequently seek aid. However, because Shopify provides such a unique solution, we may not be able to bring our laptops or other devices with us and hand them over for assistance with our business. Handing over your credentials to someone you can trust is the most practical option in this instance.

When you visit a Shopify store, it’s common to experience miscommunication. Customers, in general, do not always know how to use Shopify and may make mistakes when communicating due to the fact that there are multiple platforms used by different marketing channels. Furthermore, such misunderstandings can result in them modifying or editing your Shopify store’s content, as well as inadvertently deleting a critical portion of it.


The second most common scenario in which a Store may be damaged is when it becomes infected by malware. It has also become the focus of attention for phishing assaults and thieves owing to the popularity of an eCommerce platform like Shopify.

There have been many instances of stores that have closed due to fire damage, and one of the most common causes is when a building’s electrical wiring has shorted out. Some businesses are aware of the threats and take appropriate precautions to safeguard their stores from fires, while others succumb to them.

There’s a good possibility that the scammers will gain access to your website and maliciously delete all of the folders, essential files, in such assaults. In certain cases, according to reports, the entire shop has been lost as a consequence of the assault.


When you have a Shopify store, you don’t want to be the only person handling all of the tasks. Your support will always require an additional pair of hands. Now, we all know that Shopify is one of the most popular e-commerce platforms due to the numerous apps it provides to help its customers run their businesses more smoothly.

Many store owners make a blunder by using third-party applications to aid in their operations, as shown here. Not all programs are the same, and they come with various orders and instructions. You’ll almost certainly install a program that has editing rights, which will change your store without your consent, resulting in a lot of aggravation.


Creating a backup is one of the most time-consuming procedures you will undertake almost every day. Even after that, there are a chance things will go wrong during the procedure.

It is important to note that while sometimes it might go unnoticed as you make required modifications, it may be fatal later on. How?

Put another way, you’ve made a backup for a file that has been damaged, and when you have difficulties with your store, you intend to make modifications to it and revert it to its previous state.

When data from your old database was loaded into the new one, you may have encountered a problem with the backup and restore process.

How to recover lost or damaged shopify data?

We’ve all heard that you may recover accidentally deleted items from your Shopify database using the API. However, because it is a lengthy process that requires you to travel through numerous pages in order to contact the product you need to re-create or restore, many people choose not to utilize it.

We also want to mention that the procedure involves many stages. Here’s an example of restoring the product data that you previously deleted.


To restore the product information, you’ll need to import your .csv product backup file that you previously backed up. Here are the steps to the same:

  • Step 1: Go to the admin section of your online store. 
  • Step 2: After you’ve opened the admin section, go to the “Products” area and then the “All products” option.
  • Step 3: You’ll be able to gather all of the product information from your store after clicking on the ‘Import’ option.

Once you’ve completed all of the steps, you’ll be able to roll back to the previous store version.

It’s no surprise that keeping track of so many items sounds like a daunting task. What if we told you there was a method to backup your Shopify store in minutes? Yes, it is simple to back up Shopify store goods without having to go through the trouble of selecting each one manually.

The Goshu backup software allows businesses to back up and restore either sections or the complete store without having to worry about delayed backups. What’s more, you can quickly recover individual things from your store using the instructions below. Let’s take a look:

Step 1: Go to the homepage of your Goshu backup app.

Step 2: After you’ve arrived, go down the page and dash to the bottom, heading over to Goshu’s vault. Remember that this is where all of your data will be kept.

Step 3: When you visit the vault option, youll have two different options:

  1. One by One: Individual data recovery option
  2. Store: Option to recycle a large number of items at once

Step 4: We’ll go back to the table on the left side and select “Recover,” then choose the first option and click on the data set we want to recover.

Step 5: Once you’ve chosen the individual option, you’ll be prompted to select the data sets you wish to recover. Customers, Products, and Metadata are just a few of them.

Step 6: We’ll need to select the product from the list and then click on the ‘Goshu Backup’ option since we wish to restore a specific item.

When you’re finished, your product option will be reset to normal. Wahoo! You’ve completed the task!


So that’s a wrap on our article! We hope you have no trouble conducting business once you’ve learned and comprehended all of the various ways and techniques to restore your deleted product.

However, you must be aware of the difficulties with backups (if you are using manual solutions). When working with manually applied recovery procedures, we recommend that you attempt to back up your store every day.

However, if you’re using automated backup tools for your business, all you have to do is monitor the process. When you want to recover a deleted data for your Shopify store, both procedures are options.

All the best for your operations in the future! 


CEO and co founder of AdNabu. Exploring the intersection of data and marketing

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