Are you a business owner who uses to collect customer reviews? If so, it’s essential to ensure that your reviews are backed up in case something happens to your account or the website itself.

How to Backup Reviews?, a prominent provider of review and consumer insights solutions, understands the importance of keeping your feedback secure and offers a mechanism for you to back it up.

In this blog post, we will show you how to backup your reviews so that you can rest assured that your customer feedback is safe and sound.

Table of Contents

What are reviews? is an eCommerce marketing software that helps businesses develop and grow by creating compelling experiences that foster long-term consumer connections.

Customer feedback, visual user-generated content (UGC), rewards, and referrals empower corporations to capture new consumers by using their users’ voices.’s solutions collaborate to create a uniform, relevant buyer journey that starts with acquisition and continues through retention.

You can use to leverage social proof through reviews, referrals, and loyalty systems to improve your users’ trust and make better commercial decisions based on what they want.

With, you can:

  • enables merchants to collect client reviews, photographs, videos, and questions by email, SMS, or the social review widget. With your company name and colors enabled on’s product pages, you can fully customize them.
  • integrates with all major e-commerce platforms, such as Shopify, Magento, BigCommerce, and PrestaShop.
  •’s dashboard is simple to navigate and displays all of your reviews in one location, as well as a detailed analysis of each review.
  • To increase the trust of your users, leverage social proof in the form of reviews, recommendations, and loyalty programs.
  • Make better business judgments based on what your consumers want
  • Get recommendations for new products to sell and market.

Why do you need to back up reviews?

Shopify is a software-as-a-service (SaaS) company that operates on the cloud. It backs up my store, including my reviews, which I don’t have to worry about. Shopify’s backup includes not just my store but also my reviews.

Unfortunately, Shopify only maintains disaster recovery backups for the entire platform. These are updated regularly.

Shopify platform recovery tries to get everything up and running again in the event of a flood or a violent attack by hackers.

Because these occurrences are so unusual, Shopify makes sure it’s prepared for them.

As a business owner, you must know that Shopify’s disaster recovery backup isn’t suitable for restoring data in your store. Keep in mind that the backup contains the data of all Shopify merchants. It’s not structured so that Shopify employees can access and restore data.

You’ll need a store-level backup if you want to back up and restore your Shopify store’s data.

How are reviews stored in the Shopify ecosystem?

Metafields may help you save more information about your consumers’ evaluations. Shopify metafield objects include reviews. The metafield object of these things can be accessed via the metafields property.

After you’ve created metafield definitions and associated metafield values to parts of your store, you may connect metafields to your theme to display different types of information.

You may connect most metafields to your Online Store 2.0 theme utilizing the theme editor in a 2.0 version of the theme. If you’re using an old theme or want to add metafield types that your current one doesn’t support, you may modify your code or hire a Shopify specialist.

How do Backup review?

There are typically two ways to back up a review from your Shopify store. You can learn how to backup reviews from your Shopify store.

  1. Backup reviews Manually
  2. Backup reviews Automatically

Backup reviews Manually

In this backup approach, you export your reviews as a CSV file and back them up on your computer or server.

Let’s find out how to do it.

Export reviews

To export your reviews from, please follow the steps below:

  • Step 1: To retrieve the reviews you wish to export, apply a filter or enter keywords.
  • Step 2: A download button will appear on the page when you’ve finished customizing the filter/search. Simply click the button to receive the filtered reviews.
  • Step 3: Because does not provide the product_id or product_handle in the CSV file, we will import based on the product name instead. Shop reviews that we could not match to any products will be imported. If you are OK with this choice, press Continue to import the reviews.

Simply press the button to get a copy of the filtered reviews. The same procedures for exporting checkout remarks apply.

Backup reviews Automatically.

Use a third-party backup solution, such as AdNabu Vault – Backup & restore App, to automatically save reviews.

It’s not a terrible idea to do some manual backup or create an offsite backup, but if you don’t know how or don’t want to, Adnabu backups for Shopify is the way to go!

Use our Backup app to automate your Shopify store’s daily backups, including reviews.

AdNabu records and monitors changes, allowing you to go back in time and correct any minor blunders or calamities.

We can offer the most efficient and comprehensive backup for your store by utilizing all of Shopify’s APIs.

We look at Shopify backups from a new angle. Regarding Shopify APIs, we’re always up to date on any changes. This enables us to deliver data in the same way and structure as Shopify intended.

AdNabu allows you to return to any previous version of your product(s) at any moment. We’ll download your current product information and store it on our end after installation.

We will use webhooks to store all updates to your products. This allows us to keep track of every change that is made.

Is it possible to preserve product reviews from the AdNabu Backup App? Yes, we can back up data from the following product review applications.

  • Loox
  • Okendo
  • Stamped
  • Automizely
  • Shopify product reviews

What else will be backed up? We’ve got backups, variants, product reviews, and other metafields on the way.

Is your website GDPR compliant? Is my personal information secure? Yes. We are GDPR compliant. Shopify’s data security standards are followed.


Backup Reviews saves all of your reviews to a CSV file on your computer, laptop, or server for safekeeping. Manual and automated backups are available, with AdNabu Vault – Backup & restore App being the option that many people use today.

This Shopify app automates daily backups, including reviews in bulk, by tapping into Shopify’s APIs to allow quick data storage. Every day, adnabu’s committed employees to keep up with these API adjustments to guarantee that you get accurate backup services.

Thanks for reading our post on Backup Reviews! We hope that this guide was helpful and informative.


CEO and co founder of AdNabu. Exploring the intersection of data and marketing

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